Difficult and Crucial Conversations: Keys to Improving Workplace Communication - #6556
Tuesday, March 28, 2017, 1:00 PM - 4:30 PM PDT
Category: Personal/Professional Development
Free to those enrolled in the HR Academy Professional Track as Elective Course #208.
For more information on the full series, please visit the HR Academy Certificate Program page.
“We need to communicate better” is a common complaint in many workplaces. What does this mean? Sometimes it is difficult to put into words where the gap is between the way we want things to be and the way things really are. It often has something to do with others understanding the “important” things and our understanding of what is important to someone else. Sometimes it is a desire for more clarity on where the heck we should be headed and how we can help each other get there.
There are many critical behaviors that lead to improved communication. Avoiding conflict is one of the top concerns expressed by supervisors. Come participate in a discussion of four key principles that are at the foundation of establishing and improving communication across workplaces, at home, everywhere.
We will cover:
- Scripting Difficult and Big-Time Conversations
- Your Conflict Style and Skill Building to Develop Alternative Approaches
- Teaching Skills for Improved Workplace Conversation
- Moving from Conflict to Collaboration
Presenter: Erin Mahoney, Director of Training & Organization Development
Location: Cascade Employers Association in Salem
Date: Tuesday, March 28, 2017
Cost: Member Price - $125.00; Standard Price - $185.00
* Register two or more people for this program at once and receive a 10% discount on total registration.
Contact: Jocelyn Billings, at 503-585-4320 or email@example.com