|Date:||August 5, 2020|
|Time:||8:30 am - 4:30 pm|
We tend to think that only people who interface with customers need to know customer service skills, but everyone has two jobs: the one they were hired to do and customer service. Creating a service culture and developing a service mindset in all employees helps cement solid relationships; not just with external customers, but internal ones, too.
In this interactive workshop participants will learn the core skills and attitudes every individual should have, regardless of your industry or your position within the organization.
Presenter: Bill Swift, Leadership Facilitator
Location: Cascade Employers Association in Salem LIVE ONLINE
Dates: Wednesday, August 5, 2020
Cost: Member Price - $215.00; Standard Price - $325.00