Master Challenging Conversations: Essential Skills for Leaders

This session equips leaders with practical tools to navigate difficult workplace interactions with confidence. Participants will explore conflict management styles, proven communication frameworks, and hands-on strategies to turn tension into opportunities for collaboration and growth. Ideal for supervisors, managers, and frontline leaders looking to strengthen their communication and leadership skills.

Key Takeaways:

• Recognize effective conflict management strategies.
• Address workplace challenges proactively.
• Navigate tension and team dynamics with confidence.
• Apply proven models to resolve conflicts effectively.
• Conduct high-stakes conversations using a structured framework.

Presenters: Carolyn Culley, Senior Workplace Learning Consultant

Location: Live Online

Date: Tuesday, August 26, 2025

Cost: Member Price - $135.00; Standard Price - $205.00