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Building Skills for Emotional Intelligence - #7493
Oregon Nurses Association
18765 SW Boones Ferry Rd #200
Tualatin, OR 97062
Tuesday, January 28, 2020, 8:30 AM - 12:00 PM PST
Category: Personal/Professional Development

Developing Emotional Intelligence Skills is critical to Supervisor Success in any workplace. These skills are especially important in coaching employees or in any performance review discussion. By applying Emotional Intelligence best practices, supervisors will improve their interactions and provide a positive model for their teams.

In this course, participants will learn the 5 Key Components of Emotional Intelligence and participate in classroom skill practice to lock in these important concepts.

We will explore:

  • Self-Awareness
  • Self-Regulation/Self-Management
  • Motivation
  • Empathy
  • Social Skills

We will practice:Bill Swift

  • Listening Skills
  • Giving and Receiving Feedback
  • Communicating Positive Intent
  • Scripting Conversations
  • Positive Recognition Techniques

Sneak a peek at this training here.

Presenter: Bill Swift, Leadership Facilitator

Location: Oregon Nurses Association in Tualatin

Date: Tuesday, January 28, 2020

Cost: Member Price - $125; Standard Price - $185

* Register two or more people for this program at once and receive a 10% discount on total registration.


Contact: Jocelyn Billings, at 503-585-4320 or [email protected]