When you’re in a leadership position, you’ll find it’s inevitable that conflict will arise, therefore knowing how to handle the conflict is essential. The Conflict Management Skills courseware will help you learn how to

Working with other people to complete a task or accomplish something is collaboration. But collaborating is a bit more complex than that definition makes it seem. In this program, we’ll discuss the many advantages to collaborating

Teamwork matters. When a team is cohesive and works well together, individuals are more engaged, more productive, and are more satisfied at work. A great team environment benefits everyone including individual employees, managers and the

You’ve likely heard the saying, “Hope for the best; plan for the worst.” This could've been written with crisis management in mind. In business, this is about being prepared for worst-case scenarios. This bundle includes

More and more companies are shifting to remote and hybrid work arrangements, which presents a new set of benefits and challenges. Cybersecurity is especially important when working at home, because your organization has less access to your

As a manager and leader of others you must be able to delegate well. Delegation is an essential skill for all leaders, and when not done well can create a number of problems. Therefore, it’s so important you take the time and make

When you are a manager and leader of others, one of your responsibilities is to help coach and develop your employees. It is your job to help your employees build their skills, share what they are doing well and what they can improve, as

Documenting your employees’ performance is always important. It helps to create a history of critical events and decisions that happen during the lifecycle of the employee. Proper employee documentation is also necessary and critical

As a supervisor of employees in safety-sensitive roles, you will learn how to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, when to do

Do you ever feel like there’s never enough time in the day? Well, planning your workday properly can make time work FOR you, not the other way around. Whether you’re working from home or in an office, there’s a lot to