The Platinum Rule

“R-E-S-P-E-C-T. Find out what it means to me.” Well said, Aretha.

Especially, the last part about finding out what it means. Respect in the workplace seems like such a basic and simple concept, but it’s quickly becoming one of the most popular training sessions I do. Why? Unfortunately, sometimes the busyness of work and life gets in the way and this core value gets pushed aside.

When left unaddressed (which it often is because talking about respect with your co-workers can be awkward) it can lead to chaos and distress which impacts every piece of the business. Respect is hard to define, but is something that we should expect from every employee. A few reminders can make a difference.

• Your reputation matters. The words you choose, how you say those words, and the way you treat others are all important. Your reputation is based on the perception of others, not what you think about yourself. You can’t control how someone else perceives what you say or do, but you can control how you treat and interact with others on a daily basis.
• Remember, you can’t stop how you feel in a situation, but you do have control over how you choose respond. Don’t be quick to react.
• The law sets the minimum legal requirements for workplace behavior, but company policy sets the true standard. Treat people with respect, professionalism, regard, and courtesy.
• Be solution oriented. You don’t always have to be right. In fact, focusing on being right often gets in the way of productivity and efficiency.
• Start with what you have in common with people. Even people with very different beliefs or backgrounds have things in common. It’s up to you to make those connections.
• The law can’t make you like or even agree with everyone, but you still need to be respectful and treat people with equality.
• Be mindful of the assumptions you make. Often our assumptions are based on inaccurate or incomplete information.

If you’re concerned about these issues, now may be just the time to contact Cascade to schedule an in-house session on Respect in the Workplace.