Interrupting Gossip in the Workplace

As part of our commitment to fostering a positive and inclusive work environment, every employee has an obligation to contribute to a culture of respect. One aspect that can undermine this culture is harmful gossip. The kind that is whispered or spoken behind someone’s back. The kind that is hurtful and harmful. Gossip can negatively impact morale, productivity, and overall workplace satisfaction and engagement. Employees have a collective responsibility to interrupt and address harmful gossip whenever they encounter it.

Here are some tips on how to effectively interrupt harmful gossip in the workplace:

Stay Informed: Be aware of what is being said around you. Stay informed about workplace dynamics and conversations. Recognizing harmful gossip is the first step in addressing it.

Lead by Example: Demonstrate positive communication by avoiding gossip yourself. When you set a standard for respectful and constructive dialogue, others may follow your lead.  Remember, even listening causes harm.

Direct Communication:  If you feel comfortable, address the individual spreading harmful gossip directly. Share your concern calmly and express how such talk can be detrimental to the work environment. Encourage them to consider the impact of their words.

Refocus on Work: Redirect the conversation to work-related matters or upcoming projects. Emphasize the importance of focusing on tasks at hand and maintaining a professional atmosphere. Consider offering some next steps. For example, suggest that if the conduct or comments are impacting the gossiper’s ability to perform their job, talking with their supervisor may be a better route to take.

Speak Positively: Counteract negative comments by sharing positive experiences or highlighting the achievements of the individuals being discussed. This can help reframe perceptions and promote a more positive narrative.

Seek Support: If you find it challenging to address harmful gossip alone, seek support from trusted colleagues, supervisors, or the HR department. Discuss the issue and work together on finding a constructive solution.

Know Organization Policies:  Familiarize yourself with organization policies regarding workplace conduct and gossip. Understand the consequences of engaging in harmful behavior and communicate this information to your colleagues if necessary.

Promote Open Communication: Encourage an open and transparent communication culture where employees feel comfortable addressing concerns directly with each other or with appropriate channels, such as HR.

Apply the Three Filters

1. Is it true? If not, don’t engage.
2. Is it necessary or helpful? If not, don’t engage.
3. Is it kind? If not, don’t engage.

Remember, creating a positive work environment is a shared responsibility. By interrupting harmful gossip and promoting respectful communication, everyone can contribute to a workplace that values collaboration, trust, and mutual support. To help ensure your organization prioritizes a positive work environment, consider conducting Workplace Respect training for your employees. Reach out to Cascade to learn more!