Moving From Conflict to Collaboration

Changes in the workplace are placing new emphasis on the importance of effective collaboration. Organizations are expecting employees at all levels to work together, often across functions, to make decisions that were formerly the exclusive responsibility of management. This type of collaboration can bring out new potentials for conflict, thus creating a need for employees at every level of an organization to have the skills to deal successfully with conflict.

This unit gives participants the skills they need to turn conflicts into opportunities to achieve positive, productive results.

For more information, please visit the Developing Leadership: 9-Part Series calendar entry.

Learning Objectives:

• Explain influences that are contributing to conflict in today's organizations.
• Identify behavior patterns that undermine the ability to address conflict constructively.
• Describe productive methods of dealing with these undermining behaviors.
• Distinguish between positions taken in a conflict and the underlying issues.
• Use the Key Actions to address conflict facing them on the job.

Presenters: Bill Swift & Plummer Bailor, MA, Leadership Development Consultants

Location: Live Online

Dates: Tuesday, November 2, 2021

Cost: Member Price - $95.00; Standard Price - $145.00