Addressing Poor Performance

This unit provides modeling and practice in how to hold discussions with employees about unacceptable performance. It focuses on discussions that are necessary after less formal feedback and coaching have failed to result in a turnaround, and provides a process that leaders can use to get an individual’s performance back on track and to build motivation for continual improvement.

For more information, please visit the Developing Leadership: 9-Part Series calendar entry.

Learning Objectives:

• Recognize why leaders delay correcting poor performance and what the costs of delaying action are.
• Identify performance situations in which to take action.
• Explain how thorough preparation lays the groundwork for a constructive discussion about performance and describe what goes into thorough preparation.
• Successfully use the Key Actions to conduct a discussion about the need to improve performance.

Presenters: Bill Swift & Plummer Bailor, MA, Leadership Development Consultants

Location: Live Online

Dates: Tuesday, November 9, 2021

Cost: Member Price - $95.00; Standard Price - $145.00