Handling complaints is one of HR’s toughest responsibilities, but it doesn’t have to be overwhelming. In this practical, one-hour workshop, you’ll learn what to do before the first interview ever takes place.
We’ll cover how to recognize a complaint (even when it’s informal), gather initial facts, decide whether to investigate, manage confidentiality, and plan your approach with professionalism and empathy.
Presenter: Maria Ceniceros, Senior HR Consultant
Date: Wednesday, March 18, 2026
Location: Live Online
Cost: Member Price - $FREE; Standard Price - $50.00 (Per Person)
