Training Catalog
Let our people grow your people.
Whether you’re building leadership skills, tackling compliance, or strengthening workplace culture, our courses are designed to be practical, relevant, and ready to use.
Browse by category to find the training that fits your team’s needs, scroll down to explore our full catalog in the interactive flipbook and download a copy, or search for events directly at the portal.
HR Connect Webinars: May - August, 2026
Free to Members | HRCI/SHRM credits available
| Building the Foundation - Why Every Organization Needs a Compensation Philosophy and Strategy Every successful pay program starts with a story, your why. A well-defined compensation philosophy not only guides pay decisions but also shapes culture, builds trust, and supports long-term success. | Remote and Hybrid Workforce - Oregon Employment Law Essentials Navigating remote workforce compliance is complex. This session will break down employer obligations for employees working in other states, using Washington as a key example. Then, learn best practices for complying with Oregon employment laws when managing remote and hybrid staff. |
| Leave Interactions In Oregon Over the past few years, Oregon’s leave laws have seen significant updates. One of the most common questions employers and employees face is how these various laws work together. Join us for a discussion on the interactions between Paid Leave Oregon, the Oregon Family Leave Act, and the federal Family and Medical Leave Act. | Total Rewards Statements - The Answer to How Much Do I Make? Strong internal pay communication practices, like providing total rewards statements to employees, communicate the investment your company is making in them directly in a personalized and transparent way. Total rewards statements can bring a strategic advantage to employers in today's ultra-competitive economy. |
HR Service Webinars: May - August, 2026
Free Exclusively for Members
| Discover Supervisory Success with Conflict, Coaching, and Accountability Are you looking for a dynamic training for your leaders? Join us as we highlight our Conflict, Coaching, & Accountability series. This popular training is ideal for leaders at all levels and can be delivered virtually or brought on-site to engage larger teams in an interactive, in-person learning experience. | HR Audits Compliance focused HR audits are important tools for employers to ensure state and federal laws are being followed, and to help identify gaps and manage risk. Come learn about different compliance focused HR Audits that Cascade offers, and hear about what to expect with our strategic, yet practical approach. |
| Coaching for Success Do you want to add coaching to your professional development program? Is there a leader in your organization who can benefit from 1:1 support? Meet our coaching staff and ask questions in this 30-minute overview of Cascade’s Coaching Program. | |
Compensation Training: May - August, 2026
HRCI/SHRM credits available
| AI in Total Rewards: Opportunities, Risks, and Responsible Integration AI is transforming the workplace, including total rewards. This session explores how AI tools can save time, boost efficiency, and enhance the employee experience. Learn the potential benefits, risks, and limitations of AI in compensation and rewards, and discover strategies for thoughtful, responsible integration. Gain practical insights to navigate the future of total rewards with AI while maintaining fairness, oversight, and strategic alignment. | Building a Competitive Compensation Program In today's competitive talent market, focusing on total compensation is essential. This session equips you to design a program that attracts, engages, rewards, and retains top performers. We'll delve into current compensation trends and guide you through developing a simple, competitive, and equitable pay plan. Learn how to create a total rewards package that fuels organizational success. | HR Connect: Building the Foundation - Why Every Organization Needs a Compensation Philosophy and Strategy Free to Members Every successful pay program starts with a story, your why. A well-defined compensation philosophy not only guides pay decisions but also shapes culture, builds trust, and supports long-term success. |
| HR Connect: Total Rewards Statements - The Answer to How Much Do I Make? Free to Members Strong internal pay communication practices, like providing total rewards statements to employees, communicate the investment your company is making in them directly in a personalized and transparent way. Total rewards statements can bring a strategic advantage. | The Pay Conversation: Talking About Compensation with Clarity and Confidence Compensation discussions are critical for building trust, clarity, and engagement, yet many leaders feel unprepared. This session explores how to approach pay conversations with transparency, consistency, and confidence. Learn strategies for addressing common challenges, including pay equity, market competitiveness, promotions, and differences in employee pay. Gain practical tools to strengthen trust, improve understanding, and reinforce confidence in your organization’s compensation practices. | Understanding Pay Compression: Causes, Consequences, and What Comes Next Pay compression can quietly erode pay equity, morale, and retention if left unchecked. In this session, learn why pay compression happens, how it affects equity and employee engagement, and what it reveals about your compensation structure. Explore practical strategies to identify and address compression and discover effective ways to communicate with employees about pay. Whether you’re spotting early signs or managing ongoing challenges, gain the insights needed to restore balance and strengthen your compensation practices. |
HR & Compliance Training: May - August, 2026
HRCI/SHRM credits available
| The ADA: Service Animals and Emotional Support Animals in the Workplace Understanding how the Americans with Disabilities Act (ADA) applies to workplace requests involving animals can be confusing for employers. While many people are familiar with service animals in public settings, workplace rules are different. For employers in Oregon and Washington, where state disability accommodation laws closely align with federal requirements, understanding how service animal and emotional support animal requests fit into the ADA interactive process is critical. | AI and Social Media in the Workplace: Compliance Considerations AI tools and social media platforms are increasingly being used in the workplace for recruiting, communication, investigations, and documentation. While these tools can improve efficiency, they also raise new workplace compliance considerations. For employers in Oregon and Washington, understanding how the use of AI and social media intersects with employment laws is critical. | Corrective Action: Reduce Stress and Get Results Disciplining employees isn't enjoyable, but with the right approach, it can be a positive step toward improvement. This course equips participants with the tools and confidence to navigate corrective action effectively. Learn to simplify the process, communicate with confidence, reduce stress and anxiety, and promote positive outcomes. |
| Crafting Powerful Interview Questions: Go Beyond "Tell Me About Yourself" Frustrated with generic interviews that have you unsure of your candidates' true potential? This workshop teaches you the skills to write insightful interview questions that truly reveal a candidate's fit for the role. Through hands-on exercises, real-world examples, and personalized feedback, you will learn the art of crafting interview questions that will help you assess your candidates' skills and potential.
| Demystify the Interview Process: Hire with Confidence from Start to Finish Feeling overwhelmed by the interview process? This workshop will give you the hands-on tools to conduct unbiased interviews that lead to hiring the people you need. Learn to recognize and mitigate the impact of interviewer unconscious bias, define selection criteria for the role, understand when to use different questioning techniques, and create a positive and professional experience for all candidates. | Documentation: Write it Right Effective documentation is the cornerstone of HR success. It's your ally in making sound decisions and your defense against potential legal challenges. In this session, we'll explore how to harness the power of documentation to protect your organization and its employees. We'll delve into practical strategies for creating clear, concise, and legally defensible records. By the end of this session, you'll have the tools and knowledge to transform documentation from a dreaded task into a strategic advantage. |
| Harassment Awareness and Prevention for Supervisors This practical and engaging training equips supervisors with the knowledge and tools to recognize, prevent, and appropriately respond to harassment in the workplace. Participants will learn to distinguish between inappropriate behavior, bullying, and unlawful harassment—including sexual harassment—and understand their role in creating a respectful, inclusive work environment. | Hiring Laws and Interview Bias: What Every Hiring Manager Should Know In this session, participants will learn the legal basics of hiring and how unconscious bias can affect interview decisions. The training provides practical tools to ask better questions, avoid legal pitfalls, and improve the fairness of hiring processes. | HR Connect: Leave Interactions In Oregon Free to Members Over the past few years, Oregon’s leave laws have seen significant updates. One of the most common questions employers and employees face is how these various laws work together. Join us for a discussion on the interactions between Paid Leave Oregon, the Oregon Family Leave Act, and the federal Family and Medical Leave Act. |
| HR Connect: Remote and Hybrid Workforce - Oregon Employment Law Essentials Free to Members Navigating remote workforce compliance is complex. This session will break down employer obligations for employees working in other states, using Washington as a key example. Then, learn best practices for complying with Oregon employment laws when managing remote and hybrid staff. | Inclusive Hiring Practices Unlock the power of a diverse team! Learn how to build a more inclusive recruitment process and attract top talent from all backgrounds. In this interactive session you will learn practical strategies to craft job postings that attract diverse candidates and eliminate unconscious bias, expand your talent pool and reach a wider audience, leverage social media for inclusive recruitment, conduct culturally competent interviews that create a positive candidate experience, and ensure your hiring process is EEOC compliant and avoids potential legal pitfalls. | Inclusive Onboarding Practices This interactive training equips HR professionals to create a truly inclusive onboarding strategy that welcomes and supports all new employees, regardless of background or position. Discover how to differentiate onboarding from orientation, effectively onboard remote employees, embrace "pre-boarding," uncover the key elements that make an onboarding program truly inclusive and successful, and empower new employees to succeed and contribute meaningfully to your organization. |
| Managing Drugs and Alcohol in the Workplace: Reasonable Suspicion This course is designed to equip supervisors and managers with the knowledge and skills necessary to identify potential substance impairment in employees and to respond effectively. Participants will learn to define and recognize the elements of reasonable suspicion, identify the signs and symptoms of drug and alcohol use, properly document observations and interactions, conduct effective and respectful employee approaches, initiate reasonable suspicion testing in accordance with company policy, and avoid common pitfalls in handling impairment situations. | Oregon and Federal Military Leave Laws Managing employee leave can be complex, and military-related leave presents unique challenges. This session equips HR professionals and supervisors with the knowledge to support employees who serve in the military or have family members who do. Learn about employee rights, employer responsibilities, and compliance under federal and Oregon law. By the end of the course, you will be able to identify military leave scenarios, ensure compliance, and effectively support employees while maintaining organizational obligations. | Respect and Civility in the Workplace With the rate in uncivil and disrespectful behavior in the workplace increasing, cultivating a positive work environment is essential to employee morale, retention and productivity. In this interactive session, learn how seemingly minor disrespectful behaviors can have a major impact; develop self-awareness to build stronger relationships; understand and appreciate the value of diversity in the workplace; gain practical tools to effectively respond to disrespectful behavior and minimize bullying; equip yourself with skills to resolve conflicts constructively; and, more. |
| Service Highlight: HR Audits Free Exclusively for Members Compliance focused HR audits are important tools for employers to ensure state and federal laws are being followed, and to help identify gaps and manage risk. Come learn about different compliance focused HR Audits that Cascade offers, and hear about what to expect with our strategic, yet practical approach. | Washington Leave Laws: Basic Compliance Washington’s leave laws are challenging and have undergone changes recently. This class equips you with the fundamental knowledge to confidently and compliantly navigate employee leave. We’ll break down Washington’s Paid Sick Leave (PSL), Washington’s Paid Family Medical Leave (PFML), Washington’s Family Care Act (FCA), and the federal Family Medical Leave Act (FMLA) to give you the essential knowledge for staying compliant with these intricate laws. | |
Leadership Training: May - August, 2026
HRCI/SHRM credits available
| Basics of Supervision Good supervisors are the first line of defense against employee disengagement and turnover. Yet only one third of all supervisors and managers are perceived to be strong leaders. This two-day leadership training course is designed for individuals who are new to leadership roles, including aspiring leaders, frontline supervisors, and mid-level managers. 8:30-4:30 | Beyond the Drama: Practical Tools for a Healthier Team Stop workplace drama before it disrupts your team. This interactive training helps leaders recognize and address the patterns that fuel gossip, blame, and unproductive conflict. Participants will learn to identify common workplace drama dynamics, including the drama triangle, and practice strategies for stepping out of these cycles. Through real world scenarios and group discussion, you will gain practical tools to reduce drama and build a healthier, more collaborative team culture. | The Complete Leader: 6-Part Development Series Master the art of leadership and empower team members in this comprehensive virtual training series. Led by experienced instructors, each course combines insightful instruction with interactive workshops. Gain practical skills, build confidence, and tackle real-world scenarios to become a more effective leader. The series covers six essential areas:
May 5, 12, 19 & 26; Jun 2 & 9 |
| Conflict, Coaching and Accountability This three-part series equips you with the skills to become a leader who fosters a culture of growth, ownership, and results. We'll delve into the cornerstones of effective leadership: the power of coaching, clear accountability practices, and navigating productive disagreements. Interactive sessions will focus on managing conflict in the workplace, coaching for success, and workplace accountability for leaders. Jul 8, 15 & 22 | Productivity Power Skills: Master Time, Prioritization, and FocusFeeling stretched thin or pulled in too many directions? This energizing session equips you with practical tools to take control of your workload, cut through distractions, and focus on what truly matters. Learn to prioritize tasks that drive results, manage competing demands effectively, strengthen attention, and build sustainable habits that keep you productive without burning out. | Quality Starts with You: Personal Accountability at Work Quality and accountability are not just organizational expectations; they are daily choices employees make. In this session, participants will learn how their decisions impact customer satisfaction, team performance, and overall results. Through practical examples and interactive discussion, participants will explore the difference between completing tasks and owning outcomes, while learning strategies to prevent errors, reduce rework, and take ownership for quality work. |
| Service Highlight: Coaching for Success Free Exclusively for Members Do you want to add coaching to your professional development program? Is there a leader in your organization who can benefit from 1:1 support? Meet our coaching staff and ask questions in this 30-minute overview of Cascade’s Coaching Program. | Service Highlight: Discover Supervisory Success with Conflict, Coaching, and Accountability Free Exclusively for Members Are you looking for a dynamic training for your leaders? Join us as we highlight our Conflict, Coaching, & Accountability series. This popular training is ideal for leaders at all levels and can be delivered virtually or brought on-site to engage larger teams in an interactive, in-person learning experience. | |
On-Demand Training:
Prevention of Discrimination and Harassment
| Prevention of Discrimination and Harassment for Employees This course helps employees understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso para empleados Length: 43 minutes | Prevention of Discrimination and Harassment for Managers This course is designed for managers. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso para gerentes Length: 69 minutes | Prevention of Discrimination and Harassment for Employees in California This course helps employees understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso: para empleados de CA Length: 60 minutes |
| Prevention of Discrimination and Harassment for Managers in California This course is designed for managers. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso: para gerentes de CA Length: 120 minutes | Prevention of Discrimination and Harassment in Hotels for Washington Employees This course helps employees in hotel/hospitality settings understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso en el sector hotelero: para empleados de WA Length: 45 minutes | Prevention of Discrimination and Harassment in Hotels for Washington Managers This course is designed for managers in hotel/hospitality settings. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso en el sector hotelero: para gerentes de WA Length: 70 minutes |
| Prevention of Discrimination and Harassment in Retail for Washington Employees This course helps employees in retail settings understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso en la industria minorista: para empleados de WA Length: 45 minutes | Prevention of Discrimination and Harassment in Retail for Washington Managers This course is designed for managers in retail settings. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso en la industria minorista: para gerentes de WA Length: 70 minutes | |
On-Demand Training:
Other Topics
| 2026 Oregon Compliance Update This session was recorded on December 2, 2025 and reflects information that was current at that time. Our most popular session of the year for employers with employees in Oregon, Cascade’s annual Compliance Update, will ensure that you are prepared for 2026. Oregon’s 2025 legislative session brought several important changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 114 minutes | 2026 Washington Compliance Update This session was recorded on December 9, 2025 and reflects information that was current at that time. If you have employees in Washington, this annual Compliance Update will ensure that you are prepared for 2026. Washington’s 2025 legislative session brought several significant changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 106 minutes | Active Shooter Response In this lesson, employees will learn what an active shooter event is, who is at increased risk in an active shooter event, and the planning, training, and preparation steps to survive an active shooter event. The physiological reactions in an active shooter event, how to recognize an active shooter event, how to respond to such an event occurring, what to do afterward, and resources for additional information on preparation will also be covered. This session is also available in Spanish. Length: 22 minutes |
| Anxiety Disorders in the Workplace One in five American adults suffers from some type of anxiety disorder. This bundle covers coping with anxiety disorders at work and supporting co-workers with anxiety disorders. Content Warning: These videos reference anxiety, PTSD, OCD, panic attacks, triggered responses, addiction, substance and alcohol use, and depression. Please be advised, as this content may be upsetting to some learners. We acknowledge the learners who engage with this content come from across the globe and approach it from a wide range of lived experiences. Length: 16 minutes | Bloodborne Pathogens (BBP) This lesson will familiarize you with the steps you can take to minimize your risk of exposure to bloodborne pathogens in the workplace. This session is also available in Spanish. Length: 25 minutes | Building Accountability To have a high-functioning and performing organization you need to have a strong link between three things: employees who take ownership, a culture of accountability, and a high-trust workplace. In this course, we’re going to talk about what it means to take ownership of something and why it matters; the importance of employee trust and how it impacts organizations; and, how to manage yourself to become more accountable. Length: 15 minutes |
| Building Trust and Respect As a leader and manager, trust is one of the most important things you must build with your employees. Research continues to show time and time again, that employees who have a high level of trust with their manager are more productive, more engaged, and stay longer with the organization. Trust matters. Therefore, what you do as a leader to build trust within your team is essential. Length: 50 minutes | Bystander Intervention Bystander intervention training is one of the most effective ways to empower employees to address and prevent harassment and discrimination in the workplace. This course raises awareness of the importance of being an active bystander and provides employees with practical steps for protecting targets of abusive behavior and preventing future misconduct. Length: 25-30 minutes | Change Management Change is constant. Change is happening all the time to everyone. Things will always change. You can count on it. So, if change is happening all the time, why aren’t we better at handling it? These courses will explore the common reasons that people resist change, phases of dealing with change, models or change and how to best support others through change. Length: 20 minutes |
| Communication Skills for Managers As a manager, it is essential you are a good communicator. You are in constant communication with others. Whether it’s with senior leaders, peers, or your employees, you must be able to clearly articulate your thoughts and ideas, as well as deliver clear and concise messages. When you do, you’ll find your team clearly knows what they need to do, fewer mistakes are made because everyone is clear on what needs to be done, and as a result you will be more successful. Length: 80 minutes | Conflict Management Skills When you’re in a leadership position, you’ll find it’s inevitable that conflict will arise, therefore knowing how to handle the conflict is essential. When you take the time to build your skills to strengthen conflict management skills within the team, you’ll find your team works better with others, is able to deliver great results in a timely manner, and is not frustrated with a challenging work environment, but instead enjoys being part of a cohesive and productive team. Length: 50 minutes | Creating Collaboration Working with other people to complete a task or accomplish something is collaboration. But collaborating is a bit more complex than that definition makes it seem. In this program, we’ll discuss the many advantages to collaborating with others. We’ll go over the five steps to effective collaboration and the importance of communication in the collaboration process. We’ll also discuss different types of teams that typically require collaboration and we’ll go over knowing if you’re the right person for the job. We’ll talk about what good collaboration looks like, including building trust, utilizing everyone’s strengths, staying open to new ideas, and more. Length: 11 minutes |
| Creating Great Teamwork Teamwork matters. When a team is cohesive and works well together, individuals are more engaged, more productive, and are more satisfied at work. A great team environment benefits everyone including individual employees, managers and the organization. As a leader, you can have a significant impact on the level of teamwork your team experiences and taking the right actions and creating the right expectations matters. Length: 50 minutes | Crisis Management You’ve likely heard the saying, “Hope for the best; plan for the worst.” This could've been written with crisis management in mind. In business, this is about being prepared for worst-case scenarios. This bundle includes the following topics: creating a crisis management plan, preparing for crises, responding to natural disasters, responding to emergencies, business continuity during a crisis, media inquiries during a crisis, and brand management during a crisis. Length: 50 minutes | Cybersecurity for Remote and Hybrid Workers More and more companies are shifting to remote and hybrid work arrangements, which presents a new set of benefits and challenges. Cybersecurity is especially important when working at home, because your organization has less access to your home network and equipment, and you don’t have direct or daily access to your IT department for support. In this course, we’ll define remote and hybrid work models and discuss how these employees are more at risk of cyberattacks. We’ll go over what those risks are, how to stay vigilant against cyber attacks, and how to improve cybersecurity when working remotely. Length: 6 minutes |
| Delegating Work As a manager and leader of others you must be able to delegate well. Delegation is an essential skill for all leaders, and when not done well can create a number of problems. Therefore, it’s so important you take the time and make the effort to build great delegation skills. When you delegate well, sharing clear expectations, work gets done on time and with the desired level of quality. Length: 50 minutes | Developing and Coaching Employees When you are a manager and leader of others, one of your responsibilities is to help coach and develop your employees. It is your job to help your employees build their skills, share what they are doing well and what they can improve, as well as take an active interest in helping each person perform at his or her best. Length: 80 minutes | Documenting Performance Documenting your employees’ performance is important. It creates a history of critical events and decisions that happen during the lifecycle of the employee. Proper employee documentation is also necessary and critical in litigation and other proceedings such as unemployment hearings, grievances, arbitrations, EEO complaints, or information requests. These documents are often seen as credible by a judge or arbitrator. Good documentation may deter costly and risky legal action and reduce your exposure as a leader. Length: 17 minutes |
| DOT: Drug and Alcohol Testing for Supervisors - Reasonable Suspicion As a supervisor of employees in safety-sensitive roles, you will learn how to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, when to do reasonable suspicion testing, and why it is important for public safety. Length: 137 minutes | Effective Time Management Do you ever feel like there’s never enough time in the day? Well, planning your workday properly can make time work FOR you, not the other way around. Whether you’re working from home or in an office, there’s a lot to learn about managing your time effectively. In this course, we’ll discuss some planning techniques that will help you prioritize your time. Length: 35 minutes | Emotional Intelligence Having a solid understanding of emotions, be it our own emotions or the emotions of others, helps us to be better people, particularly in the workplace. When we develop and use our emotional intelligence, it helps us reduce stress, prevent conflict, and develop better work relationships, resulting in higher quality work and productivity. Length: 35 minutes |
| First Aid This is a six-lesson bundle. After completing the first session, First Aid Fundamentals, learners will be able to explain a first aid provider’s responsibilities, identify the legal and ethical issues related to acting as a first aid provider, and explain when it is appropriate to move ill or injured patients and how it should be done. The following five lessons will instruct learners to recognize and respond to specific types of first aid emergencies. Length: 103 minutes | Forklift Safety This is a five-lesson curriculum, designed to provide workers with an awareness of the federal safety regulations for operating a forklift. The curriculum fulfills the formal-instruction portion of forklift operator certification training, and is designed to precede practical operator training and site-specific training. The regulations for operating a forklift, also referred to as a powered industrial truck, are outlined in 29 CFR 1910. This session is also available in Spanish. Length: 113 minutes | Healthy Communication Communication in the workplace happens in many different ways. The Healthy Communication bundle includes the following topics: types of communication at work; how to communicate well at work; how not to communicate; using email at work; and, communicating with your remote team. Length: 25 minutes |
| Hearing Conservation This lesson will help you recognize the impact of noise on your hearing, the warning signs of hearing loss, and the noise exposure limits that necessitate hearing protection. This lesson will also introduce you to the types of hearing protectors, including their benefits and proper use, and address your responsibilities in supporting your employer's hearing conservation program. This session is also available in Spanish. Length: 25 minutes | Heat Stress This lesson will help you become aware of the hazards inherent to working in hot environments. Additionally, you will learn the nature, symptoms, and treatment of heat stresses, as well as the precautions you should take to protect yourself against these stresses. You will hear some general first aid guidelines; however, any treatment-related information provided in this lesson does not constitute medical advice and is not a substitute for evaluation by a qualified healthcare professional. This session is also available in Spanish. Length: 19 minutes | HIPAA Compliance HIPAA. The acronym alone is enough to strike fear in the hearts of those in the medical industry and beyond. And it’s no wonder … HIPAA violation settlements can cost an organization millions. In the nineteen modules of this course, we’ll give you some background on the law. We’ll also talk about who must comply with HIPAA rules, and if the rules apply to you, what type of training you’ll need. Length: 120 minutes |
| Increasing Employee Engagement As a manager, one of your main areas of focus should be employee engagement. Research shows time and time again that engaged employees deliver higher levels of performance, contribute greater than those who are less engaged, and choose to stay longer with the organization. All of which contributes to your team’s success, as well as the bottom line. From connecting a person’s work to the larger organization strategy, to using an employee’s best skills and abilities, this courseware will help you engage and inspire your employees to greater levels of performance and personal work satisfaction. Length: 80 minutes | Leadership Essentials When you’re in a managerial or leadership role, your leadership skills are essential. Your ability to make great decisions, align resources to strategic priorities, increase employee innovation, and keep your top talent are all part of the responsibilities of being a strong leader. Length: 120 minutes | Leading with Authenticity Authentic leadership is a style of leadership that focuses on transparent and ethical behavior, while encouraging open collaboration with your team. It’s about being you, and making room for others, too. We’ll talk about what today’s workers are looking for in a leader, and how authentic leadership fits into current workplaces. We’ll also discuss the characteristics of an authentic leader, which includes showing integrity, empathy, and humility, how to develop authenticity, how to represent your core values, and how your communication skills affect your authentic presentation. Length: 14 minutes |
| Legislative Update - Oregon's 2025 Employment Law Changes This session was recorded on July 10, 2025 and reflected information that was current at that time. Oregon’s 2025 legislative session brought several significant changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 52 minutes | Legislative Update - Washington's 2025 Employment Law Changes This session was recorded on June 18, 2025 and reflected information that was current at that time. Washington’s 2025 legislative session brought several significant changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 58 minutes | Managing a Hybrid Team The working world is changing, and hybrid work environments are becoming the norm. As managers, you’ve had to adapt to these changes quickly and lead your teams in new, uncharted ways. As we all settle into this new normal, there are some common techniques that we’ve seen success with when it comes to managing hybrid teams. Length: 25 minutes |
| Neurodiversity in the Workplace Neurodiversity refers to variation in the brain regarding sociability, learning, attention, mood, and other mental functions. It applies to a wide range of neurological variation, known as neurovariations, including autism, Asperger’s, ADHD, dyslexia, dyspraxia, dysgraphia, Tourette syndrome, and others. In this program, we’ll discuss the origins of the term and its intricacies. We’ll also talk about the current neurodiversity movement, what it aims to do, and how to approach neurodiversity in the workplace. Length: 20 minutes | OSHA Recordkeeping While it may not be an exciting topic, it’s imperative that you know what’s required in recordkeeping on work-related injury and illness. This series will provide a thorough examination of the when, what, how, and who of reporting and recordkeeping. Length: 25 minutes | Personal Protective Equipment (PPE) Topics in this bundle include: Eye and Face Protection; Foot Protection; Hand Protection; Head Protection; Hearing Protection; Respiratory Protection; Water Protection; and, PPE Lessons Learned: One Time Is All It Takes. The purpose of these lessons is to provide workers with high-level knowledge and skills regarding PPE, as commonly required by regulatory agencies. This session is also available in Spanish. Length: 108 minutes |
| Project Management If you’ve been assigned to manage a project, welcome to the world of managing deadlines, managing other people, and seeing a project from start to finish. This series is designed to walk you through the steps and processes you go through when managing a project. It will provide you with the basic understanding of project management. Length: 45 minutes | Recognizing Employees It’s no secret that recognition is an important part of any work experience. Most people want to know what they’re doing well. We want to know we’ve done a good job and that our effort and hard work is valued and appreciated. Without recognition, we may doubt if we’re performing well and may wonder if we really matter to the team and organization. As a manager it is essential you take the time to recognize each of your employees when they do something well, go above and beyond what’s required, and share how they positively impact the team and organization. Length: 50 minutes | Respiratory Protection This lesson will familiarize you with the purpose of respirators, the factors that influence respirator effectiveness and the limitations and capabilities of different types of respirators. You will learn the responsibilities both you and your employer have for ensuring safe respirator use in the workplace, as well as how to handle a respirator emergency or malfunction if one occurs. Length: 33 minutes |
| Stress Management Eighty percent of workers feel stress on the job, and nearly half of those people say they need help learning how to manage it. But in order to manage stress, you must first understand it. In this program, we’ll discuss the different types of stress, common stressors, and the seven signs that indicate you’re stressed and how to better manage it at work and in your life. Length: 30 minutes | Team Building Almost all of us work or play or serve on teams in some capacity, so this topic is an important one. A team is a group of people who are mutually dependent on one another to achieve a common goal. A team recognizes and leverages the different talents and experiences each individual brings to the table, and uses that to achieve their shared goal. We're going to spend some time talking about the characteristics that make a great team, how to develop a successful team, and then how to lead them. Length: 31 minutes | |
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