| Anxiety Disorders in the Workplace One in five American adults suffers from some type of anxiety disorder. This bundle covers coping with anxiety disorders at work and supporting co-workers with anxiety disorders. Content Warning: These videos reference anxiety, PTSD, OCD, panic attacks, triggered responses, addiction, substance and alcohol use, and depression. Please be advised, as this content may be upsetting to some learners. We acknowledge the learners who engage with this content come from across the globe and approach it from a wide range of lived experiences. Length: 16 minutes | Building Accountability To have a high-functioning and performing organization you need to have a strong link between three things: employees who take ownership, a culture of accountability, and a high-trust workplace. In this course, we’re going to talk about what it means to take ownership of something and why it matters; the importance of employee trust and how it impacts organizations; and, how to manage yourself to become more accountable. Length: 15 minutes | Building Trust and Respect As a leader and manager, trust is one of the most important things you must build with your employees. Research continues to show time and time again, that employees who have a high level of trust with their manager are more productive, more engaged, and stay longer with the organization. Trust matters. Therefore, what you do as a leader to build trust within your team is essential. Length: 50 minutes |
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| Bystander Intervention Bystander intervention training is one of the most effective ways to empower employees to address and prevent harassment and discrimination in the workplace. This course raises awareness of the importance of being an active bystander and provides employees with practical steps for protecting targets of abusive behavior and preventing future misconduct. Length: 25-30 minutes | Change Management Change is constant. Change is happening all the time to everyone. Things will always change. You can count on it. So, if change is happening all the time, why aren’t we better at handling it? These courses will explore the common reasons that people resist change, phases of dealing with change, models or change and how to best support others through change. Length: 20 minutes | Communication Skills for Managers As a manager, it is essential you are a good communicator. You are in constant communication with others. Whether it’s with senior leaders, peers, or your employees, you must be able to clearly articulate your thoughts and ideas, as well as deliver clear and concise messages. When you do, you’ll find your team clearly knows what they need to do, fewer mistakes are made because everyone is clear on what needs to be done, and as a result you will be more successful. Length: 80 minutes |
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| Conflict Management Skills When you’re in a leadership position, you’ll find it’s inevitable that conflict will arise, therefore knowing how to handle the conflict is essential. When you take the time to build your skills to strengthen conflict management skills within the team, you’ll find your team works better with others, is able to deliver great results in a timely manner, and is not frustrated with a challenging work environment, but instead enjoys being part of a cohesive and productive team. Length: 50 minutes | Creating Collaboration Working with other people to complete a task or accomplish something is collaboration. But collaborating is a bit more complex than that definition makes it seem. In this program, we’ll discuss the many advantages to collaborating with others. We’ll go over the five steps to effective collaboration and the importance of communication in the collaboration process. We’ll also discuss different types of teams that typically require collaboration and we’ll go over knowing if you’re the right person for the job. We’ll talk about what good collaboration looks like, including building trust, utilizing everyone’s strengths, staying open to new ideas, and more. Length: 11 minutes | Creating Great Teamwork Teamwork matters. When a team is cohesive and works well together, individuals are more engaged, more productive, and are more satisfied at work. A great team environment benefits everyone including individual employees, managers and the organization. As a leader, you can have a significant impact on the level of teamwork your team experiences and taking the right actions and creating the right expectations matters. Length: 50 minutes |
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| Crisis Management You’ve likely heard the saying, “Hope for the best; plan for the worst.” This could've been written with crisis management in mind. In business, this is about being prepared for worst-case scenarios. This bundle includes the following topics: creating a crisis management plan, preparing for crises, responding to natural disasters, responding to emergencies, business continuity during a crisis, media inquiries during a crisis, and brand management during a crisis. Length: 50 minutes | Cybersecurity for Remote and Hybrid Workers More and more companies are shifting to remote and hybrid work arrangements, which presents a new set of benefits and challenges. Cybersecurity is especially important when working at home, because your organization has less access to your home network and equipment, and you don’t have direct or daily access to your IT department for support. In this course, we’ll define remote and hybrid work models and discuss how these employees are more at risk of cyberattacks. We’ll go over what those risks are, how to stay vigilant against cyber attacks, and how to improve cybersecurity when working remotely. Length: 6 minutes | Delegating Work As a manager and leader of others you must be able to delegate well. Delegation is an essential skill for all leaders, and when not done well can create a number of problems. Therefore, it’s so important you take the time and make the effort to build great delegation skills. When you delegate well, sharing clear expectations, work gets done on time and with the desired level of quality. Length: 50 minutes |
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| Developing and Coaching Employees When you are a manager and leader of others, one of your responsibilities is to help coach and develop your employees. It is your job to help your employees build their skills, share what they are doing well and what they can improve, as well as take an active interest in helping each person perform at his or her best. Length: 80 minutes | Documenting Performance Documenting your employees’ performance is important. It creates a history of critical events and decisions that happen during the lifecycle of the employee. Proper employee documentation is also necessary and critical in litigation and other proceedings such as unemployment hearings, grievances, arbitrations, EEO complaints, or information requests. These documents are often seen as credible by a judge or arbitrator. Good documentation may deter costly and risky legal action and reduce your exposure as a leader. Length: 17 minutes | Effective Time Management Do you ever feel like there’s never enough time in the day? Well, planning your workday properly can make time work FOR you, not the other way around. Whether you’re working from home or in an office, there’s a lot to learn about managing your time effectively. In this course, we’ll discuss some planning techniques that will help you prioritize your time. Length: 35 minutes |
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| Emotional Intelligence Having a solid understanding of emotions, be it our own emotions or the emotions of others, helps us to be better people, particularly in the workplace. When we develop and use our emotional intelligence, it helps us reduce stress, prevent conflict, and develop better work relationships, resulting in higher quality work and productivity. Length: 35 minutes | Healthy Communication Communication in the workplace happens in many different ways. The Healthy Communication bundle includes the following topics: types of communication at work; how to communicate well at work; how not to communicate; using email at work; and, communicating with your remote team. Length: 25 minutes | Increasing Employee Engagement As a manager, one of your main areas of focus should be employee engagement. Research shows time and time again that engaged employees deliver higher levels of performance, contribute greater than those who are less engaged, and choose to stay longer with the organization. All of which contributes to your team’s success, as well as the bottom line. From connecting a person’s work to the larger organization strategy, to using an employee’s best skills and abilities, this courseware will help you engage and inspire your employees to greater levels of performance and personal work satisfaction. Length: 80 minutes |
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| Leadership Essentials When you’re in a managerial or leadership role, your leadership skills are essential. Your ability to make great decisions, align resources to strategic priorities, increase employee innovation, and keep your top talent are all part of the responsibilities of being a strong leader. Length: 120 minutes | Leading with Authenticity Authentic leadership is a style of leadership that focuses on transparent and ethical behavior, while encouraging open collaboration with your team. It’s about being you, and making room for others, too. We’ll talk about what today’s workers are looking for in a leader, and how authentic leadership fits into current workplaces. We’ll also discuss the characteristics of an authentic leader, which includes showing integrity, empathy, and humility, how to develop authenticity, how to represent your core values, and how your communication skills affect your authentic presentation. Length: 14 minutes | Managing a Hybrid Team The working world is changing, and hybrid work environments are becoming the norm. As managers, you’ve had to adapt to these changes quickly and lead your teams in new, uncharted ways. As we all settle into this new normal, there are some common techniques that we’ve seen success with when it comes to managing hybrid teams. Length: 25 minutes |
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| Neurodiversity in the Workplace Neurodiversity refers to variation in the brain regarding sociability, learning, attention, mood, and other mental functions. It applies to a wide range of neurological variation, known as neurovariations, including autism, Asperger’s, ADHD, dyslexia, dyspraxia, dysgraphia, Tourette syndrome, and others. In this program, we’ll discuss the origins of the term and its intricacies. We’ll also talk about the current neurodiversity movement, what it aims to do, and how to approach neurodiversity in the workplace. Length: 20 minutes | Project Management If you’ve been assigned to manage a project, welcome to the world of managing deadlines, managing other people, and seeing a project from start to finish. This series is designed to walk you through the steps and processes you go through when managing a project. It will provide you with the basic understanding of project management. Length: 45 minutes | Recognizing Employees It’s no secret that recognition is an important part of any work experience. Most people want to know what they’re doing well. We want to know we’ve done a good job and that our effort and hard work is valued and appreciated. Without recognition, we may doubt if we’re performing well and may wonder if we really matter to the team and organization. As a manager it is essential you take the time to recognize each of your employees when they do something well, go above and beyond what’s required, and share how they positively impact the team and organization. Length: 50 minutes |
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| Stress Management Eighty percent of workers feel stress on the job, and nearly half of those people say they need help learning how to manage it. But in order to manage stress, you must first understand it. In this program, we’ll discuss the different types of stress, common stressors, and the seven signs that indicate you’re stressed and how to better manage it at work and in your life. Length: 30 minutes | Team Building Almost all of us work or play or serve on teams in some capacity, so this topic is an important one. A team is a group of people who are mutually dependent on one another to achieve a common goal. A team recognizes and leverages the different talents and experiences each individual brings to the table, and uses that to achieve their shared goal. We're going to spend some time talking about the characteristics that make a great team, how to develop a successful team, and then how to lead them. Length: 31 minutes | |
