Training Catalog
Let our people grow your people.
Whether you’re building leadership skills, tackling compliance, or strengthening workplace culture, our courses are designed to be practical, relevant, and ready to use.
Browse by category to find the training that fits your team’s needs, or scroll down to explore our full catalog in the interactive flipbook and download a copy.
HR Connect Webinars
Free to Members | HRCI/SHRM credits available
| Thriving as an HR Department of One If you’re the “go-to” for all things HR, you know how challenging it can be to keep up with constantly changing laws, workplace expectations, and organizational priorities. From compliance and employee relations to engagement and performance, it’s all on your plate. Jan 28, 12:00-1:00 | Data Driven HR - Using People Analytics in Decision-Making In today’s data-rich workplace, HR has more insight than ever; if you know how to use it. From turnover and engagement to retention, recruitment, and workforce planning, gain practical tools and strategies to make confident, data-driven decisions. Feb 18, 12:00-1:00 | Complaint Received - Now What? What to Do Before You Start Interviewing Handling complaints is one of HR’s toughest responsibilities, but it doesn’t have to be overwhelming. In this practical, one-hour workshop, you’ll learn what to do before the first interview ever takes place. |
| Better Decisions, Better Results - A Leader's Playbook Make smarter choices and drive stronger outcomes. Every manager faces tough choices. Learn a simple, structured approach to problem-solving and decision-making. Through discussion and practice, you’ll gain practical tools to clarify issues, evaluate options, and make decisions that stick. | ||
HR Service Webinars
Free Exclusively for Members
| Most Popular Training Courses Learn what makes our most popular leadership and compliance training programs so effective, engaging, and widely requested by our members, and discover how they may support your team’s growth and development goals. Jan 13, 12:00-12:30 | Recruiting Made Easier - Get Support When You Need It Most Hiring the right employee can feel overwhelming, especially when you don't have time, expertise, or a clear process. Learn how Cascade support can simplify every step, from defining the role and posting the job to screening candidates and guiding interviews. Feb 17, 12:00-12:30 | Compensation Made Clear - Tools, Insights, and Answers Our Compensation Consulting Team supports organizations with market pricing, compensation structure design, equal pay analysis, and more. Learn about our approach, tools, and best practices, and get your questions answered by our experts. |
| Inside the Complete Leader Join us to explore the newly updated Complete Leader series, including the exciting new session on Decision Making and Problem Solving, and discover how this interactive program helps leaders tackle real-world challenges with clarity and confidence. | ||
Compensation Training
HRCI/SHRM credits available
| March Service Highlight: Compensation Made Clear - Tools, Insights, and AnswersOur Compensation Consulting Team supports organizations with market pricing, compensation structure design, equal pay analysis, and more. Learn about our approach, tools, and best practices, and get your questions answered by our experts. |
HR & Compliance Training
HRCI/SHRM credits available
| The ADA: Fundamentals of Workplace Disability and Accommodation Compliance Creating a fair and compliant workplace starts with understanding the Americans with Disabilities Act (ADA), the federal law at the core of workplace disability rights. For employers in Oregon and Washington, where state laws closely align, ADA knowledge is key to fostering compliance and inclusion. This course is designed for HR professionals, managers, and supervisors seeking practical guidance on applying these requirements in the workplace. Feb 11, 1:00-3:00 | The ADA: Applying Disability Law to Workplace Practice Building on your foundational ADA knowledge, this interactive session focuses on applying the law throughout the entire employment process. Designed for HR professionals, managers, and supervisors in Oregon and Washington, this course offers practical strategies to ensure compliance and foster an inclusive workplace. We'll explore real-world scenarios to equip you with the knowledge and skills to address ADA concerns effectively and foster a more welcoming workplace for everyone. Feb 17, 1:00-3:00 | Employee Engagement: Beyond Satisfaction In today's dynamic workplace, engaged employees are the key to unlocking an organization's full potential. This session dives into the science of employee engagement, revealing the undeniable link between a happy, motivated workforce and superior business results. We'll explore the ever-evolving drivers of employee engagement, going beyond static concepts to address the unique challenges and opportunities presented by today's work environment. |
| Employment Law for Supervisors This practical, interactive workshop is designed to give supervisors the essential employment law knowledge and tools they need to manage their teams effectively and legally. It will help bridge the gap between leadership and legal compliance, empowering your leaders to protect the organization while supporting their teams. Through real-world scenarios, group activities, and guided discussion, participants will leave with a step-by-step approach to handling employment law matters confidently and minimizing risk.
| Find the Best: Strategies for Recruiting Quality Talent With increasing competition for attracting and keeping top talent, making great hiring decisions is no easy task. In this interactive session, you will learn to craft compelling job advertisements, source like a pro, and build a magnetic employer brand that attracts the best! Find out what applicants are looking for, which job boards to post on, and common mistakes to avoid. | Harassment Awareness and Prevention for Supervisors This practical and engaging training equips supervisors with the knowledge and tools to recognize, prevent, and appropriately respond to harassment in the workplace. Participants will learn to distinguish between inappropriate behavior, bullying, and unlawful harassment—including sexual harassment—and understand their role in creating a respectful, inclusive work environment. Jan 8, 9:00-11:30 |
| HR Connect: Complaint Received - Now What? What to Do Before You Start Interviewing Free to Members Handling complaints is one of HR’s toughest responsibilities, but it doesn’t have to be overwhelming. In this practical, one-hour workshop, you’ll learn what to do before the first interview ever takes place. | HR Connect: Thriving as an HR Department of One Free to Members If you’re the “go-to” for all things HR, you know how challenging it can be to keep up with constantly changing laws, workplace expectations, and organizational priorities. From compliance and employee relations to engagement and performance, it’s all on your plate. Jan 28, 12:00-1:00 | Managing Drugs and Alcohol in the Workplace: Reasonable Suspicion This course is designed to equip supervisors and managers with the knowledge and skills necessary to identify potential substance impairment in employees and to respond effectively. Participants will learn to define and recognize the elements of reasonable suspicion, identify the signs and symptoms of drug and alcohol use, properly document observations and interactions, conduct effective and respectful employee approaches, initiate reasonable suspicion testing in accordance with company policy, and avoid common pitfalls in handling impairment situations. |
| Mitigating Risk with Employee Terminations Every employee termination carries inherent risk. This session equips participants with the knowledge and skills to navigate the termination process effectively, minimizing potential liabilities. Learn the red flags that signal increased risk, including poor documentation, supervisor missteps and timing traps, and understand the most common post-employment claims arising from terminations and how to employ sound practices. Feb 24, 1:00-3:00 | Oregon Employment Law: The Basics In today's dynamic workplace, staying compliant with employment law is crucial for any organization. This course equips you with the essential understanding of key legal issues for Oregon employers and best practices to minimize risk and foster a positive work environment. By the end of this course, you will be able to understand the federal and Oregon employment laws for your workplace, implement proactive measures to foster a culture of compliance and respect, make informed decisions regarding employee matters, and stay updated on evolving legal trends in the workplace. Feb 3, 8:30-11:30 | Oregon Leave Laws: Basic Compliance Obligations Oregon's leave laws are complex and have undergone significant changes recently. If your organization has 25 or more employees in Oregon and you're new to navigating family and medical leave or just trying to keep pace with the latest updates, this class is for you. We’ll break down Paid Leave Oregon (PLO), Oregon’s Family Leave Act (OFLA), and the federal Family Medical Leave Act (FMLA) to give you the essential knowledge for staying compliant with these intricate laws. Feb 4, 1:00-3:00 |
| Oregon Leave Laws: Administering Family and Medical Leave Administering family leave in Oregon is a complex task, governed by intricate regulations and a strict administrative process. Recent updates to forms and procedures have only added to the challenge. This class is designed for anyone managing employee leave. We’ll guide you through a real-world scenario and walk you through the necessary forms and procedures so you can handle these situations with confidence and ensure compliance with all applicable laws. Feb 12, 1:00-2:00 | Oregon Leave Laws: Advanced Scenarios If you’ve already mastered the basics of Oregon’s leave laws, this course is your next step. Using real-world scenarios, we'll explore and resolve the more challenging issues frequently encountered in family and medical leave administration. You'll learn about the interplay between PLO, OFLA, and FMLA, managing leave extension requests, managing suspected abuse, common paperwork problems, and much more. | Oregon Wage and Hour Laws: The Basics Wage and hour laws are complex, and even minor missteps can lead to expensive lawsuits. This course equips you with the knowledge to confidently navigate these regulations and ensure your employees are paid correctly. You will learn to identify key federal and state wage and hour regulations, classify employees as exempt or non-exempt, calculate minimum wage and overtime pay accurately, understand meal break and rest period requirements, and maintain compliant records. Feb 10, 8:30-10:30 |
| Oregon Wage and Hour Laws: Beyond the Basics Navigating Oregon's robust wage and hour laws can be challenging for employers. Building on foundational knowledge, this advanced course empowers HR professionals, payroll specialists, and managers to tackle intricate challenges through practical, scenario-based training. You'll gain the skills necessary to navigate complex wage and hour situations and proactively address potential missteps that can lead to costly penalties and litigation. Mar 4, 1:00-2:30 | Paid Leave Oregon: Basics of Compliance Paid Leave Oregon (PLO) is a statewide paid leave program that applies to all Oregon employers, regardless of size. We’ll cover essential compliance topics such as determining employer coverage and employee eligibility, qualifying reasons for leave, and how to apply PLO when employees work remotely or in hybrid settings. The training also explores how to calculate and track leave usage, coordinate with short-term disability plans, and comply with employee rights and protections. Additionally, we’ll walk through the employee application process, employer notice obligations, required reporting, how to handle overpayments, and the appeals process. Feb 18, 1:00-3:00 | Planning and Communicating Layoffs This session prepares HR professionals and business owners to handle workforce reductions with clarity, care, and accountability. Work through how to plan a layoff from start to finish, anticipate risks, and communicate difficult decisions in a steady and compliant way. The training covers responsible planning, legal obligations, crafting a clear communication approach, preparing managers for sensitive conversations, supporting employees who are impacted, and stabilizing the team that remains. The goal is to help leaders approach a hard responsibility with confidence and a thoughtful plan. Jan 7, 1:00-2:30 |
| Respect and Civility in the Workplace With the rate in uncivil and disrespectful behavior in the workplace increasing, cultivating a positive work environment is essential to employee morale, retention and productivity. In this interactive session, learn how seemingly minor disrespectful behaviors can have a major impact; develop self-awareness to build stronger relationships; understand and appreciate the value of diversity in the workplace; gain practical tools to effectively respond to disrespectful behavior and minimize bullying; equip yourself with skills to resolve conflicts constructively; and, more. Jan 15, 1:00-3:00 | Service Highlight: Recruiting Made Easier - Get Support When You Need It Most Free Exclusively for Members Hiring the right employee can feel overwhelming, especially when you don't have time, expertise, or a clear process. Learn how Cascade support can simplify every step, from defining the role and posting the job to screening candidates and guiding interviews. Feb 17, 12:00-12:30 | Washington Employment Law: The Basics For HR professionals with employees in Washington, this comprehensive training provides a strong foundation in the key legal areas impacting your workplace. By the end of this course, you will be able to understand the federal and Washington employment laws for your workplace, implement proactive measures to foster a culture of compliance and respect, make informed decisions regarding employee matters, and stay updated on evolving legal trends in the workplace. Feb 5, 8:30-10:30 |
| Washington Wage and Hour: The Basics Washington’s wage and hour regulations are detailed and can be challenging to navigate, especially due to the interplay of federal, state, and local laws. This course equips you with the essential skills to maintain compliance, ensuring your employees are paid correctly every time. By staying up to date, you’ll protect your organization from expensive penalties and legal disputes that can arise from even minor payroll mistakes. | Writing Job Descriptions that Get Results Tired of unqualified applicants or employee confusion about their roles? Accurate and well-written job descriptions are the secret weapon for any HR professional. This course equips you to create descriptions that not only attract top talent, but also ensure a smooth onboarding process and clear expectations throughout employment. You'll gain expertise in crafting compelling content, writing for clarity, staying compliant, and maximizing HR efficiency. Feb 19, 8:30-10:30 | |
Leadership Training
HRCI/SHRM credits available
| Accountability and Delegation By understanding the foundational elements of accountability and delegation, participants will learn to overcome common obstacles and implement best practices tools to foster a culture of accountability and effectively delegate responsibilities. This course will focus on empowering team members to take ownership of their work while providing the necessary support and guidance. Through practical exercises and case studies, participants will gain the confidence and knowledge to create a high-performing team characterized by ownership, responsibility, and results. Jan 29, 8:30-11:30 | Basics of Supervision Good supervisors are the first line of defense against employee disengagement and turnover. Yet only one third of all supervisors and managers are perceived to be strong leaders. This two-day leadership training course is designed for individuals who are new to leadership roles, including aspiring leaders, frontline supervisors, and mid-level managers. 8:30-4:30 | The Complete Leader: 6-Part Development Series Master the art of leadership and empower team members in this comprehensive virtual training series. Led by experienced instructors, each course combines insightful instruction with interactive workshops. Gain practical skills, build confidence, and tackle real-world scenarios to become a more effective leader. The series covers six essential areas:
Jan 6, 13, 20 & 27; Feb 3 & 10
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| Conflict, Coaching and Accountability This three-part series equips you with the skills to become a leader who fosters a culture of growth, ownership, and results. We'll delve into the cornerstones of effective leadership: the power of coaching, clear accountability practices, and navigating productive disagreements. Interactive sessions will focus on managing conflict in the workplace, coaching for success, and workplace accountability for leaders. Mar 4, 11 & 18, 8:30-11:30
| Cultivating Psychological Safety to Empower Your Team’s Success Leaders directly shape whether their teams feel safe to contribute, challenge and innovate. Without psychological safety, teams withhold ideas, bury mistakes and avoid healthy debate, all of which erode trust, slow progress and limit performance. This can happen even with the best of intentions, as leaders may unintentionally shut down dialogue or reinforce fear. Teams with strong psychological safety solve problems faster, adapt to change more effectively and deliver stronger results. | Find Calm in the Storm: Prevent Burnout and Build Resilience In today’s fast-moving, high-pressure world, burnout and stress are more common than ever, especially as the year winds down. Designed for both individual contributors and leaders, this session offers practical, calming strategies to manage stress, prevent burnout, and restore your energy. Explore simple self-care habits, stress recovery tools, and resilience-building practices that can help you stay grounded, focused, and well so you can feel more balanced and in control. Feb 26, 9:00-11:30 |
| Finding Ease in Difficult Conversations Having workplace conversations that feel tense or unproductive? This course equips leaders to navigate even the most challenging discussions with clarity, respect, and purpose. We'll explore how to foster a culture of constructive problem-solving, where your team can address issues collaboratively, proactively, and with a sense of empowerment. Learn the art of conversation and conflict navigation, and explore the strengths and weaknesses of five key conflict resolution approaches. | From Compliance to Commitment: Leading Teams That Own Results Unlock the secret to sustainable team performance and commitment. This leadership development experience helps participants move beyond enforcing rules to inspiring genuine ownership and performance ownership. Through interactive discussions, real-world scenarios, and practical frameworks, leaders will discover how to build trust, motivate through purpose, and foster a culture where people don’t just follow directions—they drive results. | HR Connect: Better Decisions, Better Results - A Leader’s Playbook Free to Members Make smarter choices and drive stronger outcomes. Every manager faces tough choices. Learn a simple, structured approach to problem-solving and decision-making. Through discussion and practice, you’ll gain practical tools to clarify issues, evaluate options, and make decisions that stick. |
| HR Connect: Data Driven HR - Using People Analytics in Decision-Making Free to Members In today’s data-rich workplace, HR has more insight than ever; if you know how to use it. From turnover and engagement to retention, recruitment, and workforce planning, gain practical tools and strategies to make confident, data-driven decisions. Feb 18, 12:00-1:00 | Kind, Not Nice: Balance Compassion and Integrity as a Leader Being “nice” often means avoiding hard truths or putting comfort over clarity. Being “kind” means leading with integrity; having the courage to be honest, even when it’s uncomfortable because that’s how people grow. In this interactive session, explore how to balance compassion with truth, set healthy boundaries, and build a culture of trust through authentic, courageous leadership. | Lead with Confidence in Complex Situations This session provides leaders with practical strategies to handle complex workplace situations with confidence and clarity. Participants will explore approaches to manage tension, apply structured frameworks for high-stakes interactions, and leverage challenges as opportunities to strengthen collaboration and team performance. Feb 12, 8:30-11:00 |
| Performance Management in the Modern Workplace Most workplaces are stuck with outdated performance management systems. This session equips leaders to break free and build a system that truly motivates and develops employees. You'll walk away with actionable strategies to assess your current system and identify improvement areas, practical tools to make performance management effective, efficient, and employee-centric, and insights into cutting-edge trends. | Productivity Power Skills: Master Time, Prioritization, and Focus Feeling stretched thin or pulled in too many directions? This energizing 2-hour session equips you with practical tools to take control of your workload, cut through distractions, and focus on what truly matters. Learn to prioritize tasks that drive results, manage competing demands effectively, strengthen attention, and build sustainable habits that keep you productive without burning out. | Service Highlight: Inside the Complete Leader Free Exclusively for Members Join us to explore the newly updated Complete Leader series, including the exciting new session on Decision Making and Problem Solving, and discover how this interactive program helps leaders tackle real-world challenges with clarity and confidence. |
| Service Highlight: Most Popular Training Courses Free Exclusively for Members Learn what makes our most popular leadership and compliance training programs so effective, engaging, and widely requested by our members, and discover how they may support your team’s growth and development goals. Jan 13, 12:00-12:30 | ||
On-Demand Training:
Prevention of Discrimination and Harassment
| Prevention of Discrimination and Harassment for Employees This course helps employees understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso para empleados Length: 43 minutes | Prevention of Discrimination and Harassment for Managers This course is designed for managers. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso para gerentes Length: 69 minutes | Prevention of Discrimination and Harassment for Employees in California This course helps employees understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso: para empleados de CA Length: 60 minutes |
| Prevention of Discrimination and Harassment for Managers in California This course is designed for managers. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso: para gerentes de CA Length: 120 minutes | Prevention of Discrimination and Harassment in Hotels for Washington Employees This course helps employees in hotel/hospitality settings understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso en el sector hotelero: para empleados de WA Length: 45 minutes | Prevention of Discrimination and Harassment in Hotels for Washington Managers This course is designed for managers in hotel/hospitality settings. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso en el sector hotelero: para gerentes de WA Length: 70 minutes |
| Prevention of Discrimination and Harassment in Retail for Washington Employees This course helps employees in retail settings understand what harassment and discrimination are and the impact they have on teams, organizations and people. Using interactive video scenarios and common-sense language, it goes beyond textbook definitions to show employees the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Also available in Spanish: Prevención de la discriminación y el acoso en la industria minorista: para empleados de WA Length: 45 minutes | Prevention of Discrimination and Harassment in Retail for Washington Managers This course is designed for managers in retail settings. Like their employees, managers first learn what harassment and discrimination are, the personal dynamics that can lead to misconduct, what bystanders can do and should do when they see misconduct, and why building positive team dynamics is so important. Then managers go on to learn about their special duties as leaders and how they can work with employees to avoid problems and create a respectful, lawful work environment. Also available in Spanish: Prevención de la discriminación y el acoso en la industria minorista: para gerentes de WA Length: 70 minutes | |
On-Demand Training:
Other Topics
| 2026 Oregon Compliance Update This session was recorded on December 2, 2025 and reflects information that was current at that time. Our most popular session of the year for employers with employees in Oregon, Cascade’s annual Compliance Update, will ensure that you are prepared for 2026. Oregon’s 2025 legislative session brought several important changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 114 minutes | 2026 Washington Compliance Update This session was recorded on December 9, 2025 and reflects information that was current at that time. If you have employees in Washington, this annual Compliance Update will ensure that you are prepared for 2026. Washington’s 2025 legislative session brought several significant changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 106 minutes | Active Shooter Response In this lesson, employees will learn what an active shooter event is, who is at increased risk in an active shooter event, and the planning, training, and preparation steps to survive an active shooter event. The physiological reactions in an active shooter event, how to recognize an active shooter event, how to respond to such an event occurring, what to do afterward, and resources for additional information on preparation will also be covered. This session is also available in Spanish. Length: 22 minutes |
| Anxiety Disorders in the Workplace One in five American adults suffers from some type of anxiety disorder. This bundle covers coping with anxiety disorders at work and supporting co-workers with anxiety disorders. Content Warning: These videos reference anxiety, PTSD, OCD, panic attacks, triggered responses, addiction, substance and alcohol use, and depression. Please be advised, as this content may be upsetting to some learners. We acknowledge the learners who engage with this content come from across the globe and approach it from a wide range of lived experiences. Length: 16 minutes | Bloodborne Pathogens (BBP) This lesson will familiarize you with the steps you can take to minimize your risk of exposure to bloodborne pathogens in the workplace. This session is also available in Spanish. Length: 25 minutes | Building Accountability To have a high-functioning and performing organization you need to have a strong link between three things: employees who take ownership, a culture of accountability, and a high-trust workplace. In this course, we’re going to talk about what it means to take ownership of something and why it matters; the importance of employee trust and how it impacts organizations; and, how to manage yourself to become more accountable. Length: 15 minutes |
| Building Trust and Respect As a leader and manager, trust is one of the most important things you must build with your employees. Research continues to show time and time again, that employees who have a high level of trust with their manager are more productive, more engaged, and stay longer with the organization. Trust matters. Therefore, what you do as a leader to build trust within your team is essential. Length: 50 minutes | Bystander Intervention Bystander intervention training is one of the most effective ways to empower employees to address and prevent harassment and discrimination in the workplace. This course raises awareness of the importance of being an active bystander and provides employees with practical steps for protecting targets of abusive behavior and preventing future misconduct. Length: 25-30 minutes | Change Management Change is constant. Change is happening all the time to everyone. Things will always change. You can count on it. So, if change is happening all the time, why aren’t we better at handling it? These courses will explore the common reasons that people resist change, phases of dealing with change, models or change and how to best support others through change. Length: 20 minutes |
| Communication Skills for Managers As a manager, it is essential you are a good communicator. You are in constant communication with others. Whether it’s with senior leaders, peers, or your employees, you must be able to clearly articulate your thoughts and ideas, as well as deliver clear and concise messages. When you do, you’ll find your team clearly knows what they need to do, fewer mistakes are made because everyone is clear on what needs to be done, and as a result you will be more successful. Length: 80 minutes | Conflict Management Skills When you’re in a leadership position, you’ll find it’s inevitable that conflict will arise, therefore knowing how to handle the conflict is essential. When you take the time to build your skills to strengthen conflict management skills within the team, you’ll find your team works better with others, is able to deliver great results in a timely manner, and is not frustrated with a challenging work environment, but instead enjoys being part of a cohesive and productive team. Length: 50 minutes | Creating Collaboration Working with other people to complete a task or accomplish something is collaboration. But collaborating is a bit more complex than that definition makes it seem. In this program, we’ll discuss the many advantages to collaborating with others. We’ll go over the five steps to effective collaboration and the importance of communication in the collaboration process. We’ll also discuss different types of teams that typically require collaboration and we’ll go over knowing if you’re the right person for the job. We’ll talk about what good collaboration looks like, including building trust, utilizing everyone’s strengths, staying open to new ideas, and more. Length: 11 minutes |
| Creating Great Teamwork Teamwork matters. When a team is cohesive and works well together, individuals are more engaged, more productive, and are more satisfied at work. A great team environment benefits everyone including individual employees, managers and the organization. As a leader, you can have a significant impact on the level of teamwork your team experiences and taking the right actions and creating the right expectations matters. Length: 50 minutes | Crisis Management You’ve likely heard the saying, “Hope for the best; plan for the worst.” This could've been written with crisis management in mind. In business, this is about being prepared for worst-case scenarios. This bundle includes the following topics: creating a crisis management plan, preparing for crises, responding to natural disasters, responding to emergencies, business continuity during a crisis, media inquiries during a crisis, and brand management during a crisis. Length: 50 minutes | Cybersecurity for Remote and Hybrid Workers More and more companies are shifting to remote and hybrid work arrangements, which presents a new set of benefits and challenges. Cybersecurity is especially important when working at home, because your organization has less access to your home network and equipment, and you don’t have direct or daily access to your IT department for support. In this course, we’ll define remote and hybrid work models and discuss how these employees are more at risk of cyberattacks. We’ll go over what those risks are, how to stay vigilant against cyber attacks, and how to improve cybersecurity when working remotely. Length: 6 minutes |
| Delegating Work As a manager and leader of others you must be able to delegate well. Delegation is an essential skill for all leaders, and when not done well can create a number of problems. Therefore, it’s so important you take the time and make the effort to build great delegation skills. When you delegate well, sharing clear expectations, work gets done on time and with the desired level of quality. Length: 50 minutes | Developing and Coaching Employees When you are a manager and leader of others, one of your responsibilities is to help coach and develop your employees. It is your job to help your employees build their skills, share what they are doing well and what they can improve, as well as take an active interest in helping each person perform at his or her best. Length: 80 minutes | Documenting Performance Documenting your employees’ performance is important. It creates a history of critical events and decisions that happen during the lifecycle of the employee. Proper employee documentation is also necessary and critical in litigation and other proceedings such as unemployment hearings, grievances, arbitrations, EEO complaints, or information requests. These documents are often seen as credible by a judge or arbitrator. Good documentation may deter costly and risky legal action and reduce your exposure as a leader. Length: 17 minutes |
| DOT: Drug and Alcohol Testing for Supervisors - Reasonable Suspicion As a supervisor of employees in safety-sensitive roles, you will learn how to identify circumstances and indicators that may create reasonable suspicion that an employee is using or under the influence of alcohol or drugs, when to do reasonable suspicion testing, and why it is important for public safety. Length: 137 minutes | Effective Time Management Do you ever feel like there’s never enough time in the day? Well, planning your workday properly can make time work FOR you, not the other way around. Whether you’re working from home or in an office, there’s a lot to learn about managing your time effectively. In this course, we’ll discuss some planning techniques that will help you prioritize your time. Length: 35 minutes | Emotional Intelligence Having a solid understanding of emotions, be it our own emotions or the emotions of others, helps us to be better people, particularly in the workplace. When we develop and use our emotional intelligence, it helps us reduce stress, prevent conflict, and develop better work relationships, resulting in higher quality work and productivity. Length: 35 minutes |
| First Aid This is a six-lesson bundle. After completing the first session, First Aid Fundamentals, learners will be able to explain a first aid provider’s responsibilities, identify the legal and ethical issues related to acting as a first aid provider, and explain when it is appropriate to move ill or injured patients and how it should be done. The following five lessons will instruct learners to recognize and respond to specific types of first aid emergencies. Length: 103 minutes | Forklift Safety This is a five-lesson curriculum, designed to provide workers with an awareness of the federal safety regulations for operating a forklift. The curriculum fulfills the formal-instruction portion of forklift operator certification training, and is designed to precede practical operator training and site-specific training. The regulations for operating a forklift, also referred to as a powered industrial truck, are outlined in 29 CFR 1910. This session is also available in Spanish. Length: 113 minutes | Healthy Communication Communication in the workplace happens in many different ways. The Healthy Communication bundle includes the following topics: types of communication at work; how to communicate well at work; how not to communicate; using email at work; and, communicating with your remote team. Length: 25 minutes |
| Hearing Conservation This lesson will help you recognize the impact of noise on your hearing, the warning signs of hearing loss, and the noise exposure limits that necessitate hearing protection. This lesson will also introduce you to the types of hearing protectors, including their benefits and proper use, and address your responsibilities in supporting your employer's hearing conservation program. This session is also available in Spanish. Length: 25 minutes | Heat Stress This lesson will help you become aware of the hazards inherent to working in hot environments. Additionally, you will learn the nature, symptoms, and treatment of heat stresses, as well as the precautions you should take to protect yourself against these stresses. You will hear some general first aid guidelines; however, any treatment-related information provided in this lesson does not constitute medical advice and is not a substitute for evaluation by a qualified healthcare professional. This session is also available in Spanish. Length: 19 minutes | HIPAA Compliance HIPAA. The acronym alone is enough to strike fear in the hearts of those in the medical industry and beyond. And it’s no wonder … HIPAA violation settlements can cost an organization millions. In the nineteen modules of this course, we’ll give you some background on the law. We’ll also talk about who must comply with HIPAA rules, and if the rules apply to you, what type of training you’ll need. Length: 120 minutes |
| Increasing Employee Engagement As a manager, one of your main areas of focus should be employee engagement. Research shows time and time again that engaged employees deliver higher levels of performance, contribute greater than those who are less engaged, and choose to stay longer with the organization. All of which contributes to your team’s success, as well as the bottom line. From connecting a person’s work to the larger organization strategy, to using an employee’s best skills and abilities, this courseware will help you engage and inspire your employees to greater levels of performance and personal work satisfaction. Length: 80 minutes | Leadership Essentials When you’re in a managerial or leadership role, your leadership skills are essential. Your ability to make great decisions, align resources to strategic priorities, increase employee innovation, and keep your top talent are all part of the responsibilities of being a strong leader. Length: 120 minutes | Leading with Authenticity Authentic leadership is a style of leadership that focuses on transparent and ethical behavior, while encouraging open collaboration with your team. It’s about being you, and making room for others, too. We’ll talk about what today’s workers are looking for in a leader, and how authentic leadership fits into current workplaces. We’ll also discuss the characteristics of an authentic leader, which includes showing integrity, empathy, and humility, how to develop authenticity, how to represent your core values, and how your communication skills affect your authentic presentation. Length: 14 minutes |
| Legislative Update - Oregon's 2025 Employment Law Changes This session was recorded on July 10, 2025 and reflected information that was current at that time. Oregon’s 2025 legislative session brought several significant changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 52 minutes | Legislative Update - Washington's 2025 Employment Law Changes This session was recorded on June 18, 2025 and reflected information that was current at that time. Washington’s 2025 legislative session brought several significant changes to employment law — and staying ahead of them is crucial for protecting your organization and your workforce. Length: 58 minutes | Managing a Hybrid Team The working world is changing, and hybrid work environments are becoming the norm. As managers, you’ve had to adapt to these changes quickly and lead your teams in new, uncharted ways. As we all settle into this new normal, there are some common techniques that we’ve seen success with when it comes to managing hybrid teams. Length: 25 minutes |
| Neurodiversity in the Workplace Neurodiversity refers to variation in the brain regarding sociability, learning, attention, mood, and other mental functions. It applies to a wide range of neurological variation, known as neurovariations, including autism, Asperger’s, ADHD, dyslexia, dyspraxia, dysgraphia, Tourette syndrome, and others. In this program, we’ll discuss the origins of the term and its intricacies. We’ll also talk about the current neurodiversity movement, what it aims to do, and how to approach neurodiversity in the workplace. Length: 20 minutes | OSHA Recordkeeping While it may not be an exciting topic, it’s imperative that you know what’s required in recordkeeping on work-related injury and illness. This series will provide a thorough examination of the when, what, how, and who of reporting and recordkeeping. Length: 25 minutes | Personal Protective Equipment (PPE) Topics in this bundle include: Eye and Face Protection; Foot Protection; Hand Protection; Head Protection; Hearing Protection; Respiratory Protection; Water Protection; and, PPE Lessons Learned: One Time Is All It Takes. The purpose of these lessons is to provide workers with high-level knowledge and skills regarding PPE, as commonly required by regulatory agencies. This session is also available in Spanish. Length: 108 minutes |
| Project Management If you’ve been assigned to manage a project, welcome to the world of managing deadlines, managing other people, and seeing a project from start to finish. This series is designed to walk you through the steps and processes you go through when managing a project. It will provide you with the basic understanding of project management. Length: 45 minutes | Recognizing Employees It’s no secret that recognition is an important part of any work experience. Most people want to know what they’re doing well. We want to know we’ve done a good job and that our effort and hard work is valued and appreciated. Without recognition, we may doubt if we’re performing well and may wonder if we really matter to the team and organization. As a manager it is essential you take the time to recognize each of your employees when they do something well, go above and beyond what’s required, and share how they positively impact the team and organization. Length: 50 minutes | Respiratory Protection This lesson will familiarize you with the purpose of respirators, the factors that influence respirator effectiveness and the limitations and capabilities of different types of respirators. You will learn the responsibilities both you and your employer have for ensuring safe respirator use in the workplace, as well as how to handle a respirator emergency or malfunction if one occurs. Length: 33 minutes |
| Stress Management Eighty percent of workers feel stress on the job, and nearly half of those people say they need help learning how to manage it. But in order to manage stress, you must first understand it. In this program, we’ll discuss the different types of stress, common stressors, and the seven signs that indicate you’re stressed and how to better manage it at work and in your life. Length: 30 minutes | Team Building Almost all of us work or play or serve on teams in some capacity, so this topic is an important one. A team is a group of people who are mutually dependent on one another to achieve a common goal. A team recognizes and leverages the different talents and experiences each individual brings to the table, and uses that to achieve their shared goal. We're going to spend some time talking about the characteristics that make a great team, how to develop a successful team, and then how to lead them. Length: 31 minutes | |
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